Frequently Asked Questions
Discover everything you need to know about our premium mulberry silk collections.
What quality of silk does Ravella use?
We exclusively use 100% Grade 6A Mulberry silk with a thickness of 22-momme, ensuring the highest durability, shine, and softness available on the market.
How should I care for my silk garments?
To preserve the natural fibers, we recommend hand washing in cold water with a pH-neutral liquid detergent or professional dry cleaning. Always air dry in the shade.
Do you offer international shipping?
Yes, Ravella ships worldwide. Standard international shipping typically takes 7-14 business days, while express options are available at checkout.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, silk face masks and intimates are final sale.
How do I choose the right size?
Our silkwear is designed with a relaxed, elegant fit. We recommend referring to our detailed Size Guide located on each product page to find your perfect measurements.
Is your silk ethically sourced?
Absolutely. We partner with OEKO-TEX certified suppliers to ensure our silk is free from harmful chemicals and produced under fair labor conditions.